FAQ’s

1. How can I tell if the online casino I wish to play at is safe?

All online casinos represented on Online Blackjack Australia are known first hand to us. They are all fully licenced and use the state of the art data protection technology the same as you would expect to find at any major online banking destination. They offer efficient, prompt and professional online customer service as well as prompt withdrawals.

2. How do I register at an online casino?

Registering at an online casino is a process. Each new member enters their name and address and payment details. All online casinos represented on Online Casino Australia have been independently tested and verified to ensure that personal details are protected using the best online security software’s available.

3. How do I make my first deposit in an online casino?

First you choose which payment method you wish to make your first deposit with. Bear in mind you might want to withdraw using the same method. All information on deposing and withdrawing will be found on the online casinos website under payment methods.

4. Can I track my financial history and gameplay at an online casino?

Absolutely, each new online casino member has their own cashier, within the cashier are tabs to view both financial transactions and your wagering history.

5. How Do I Withdrawing Winnings?

In most cashiers there will be a link to deposit or withdraw funds from your cashier. Most online casinos at this point will ask you for documentation to verify your account. They do this to combat fraud/ foul play. Once a new members documents are received all withdrawals are normally processed within 24 to 72 hours and cleared in the casino members chosen bank account or e-wallet

6. If I Recognize I have a gambling problem, what can I do to get help?

Every online casino listed on Online Blackjack Australia is a responsible operator. The first port of call is to contact the customer service team and advise them you feel concerned about the amount of deposits your making. The customer service team can then limit your account to a monthly deposit limit.  Additionally each casino member can have their account locked. We then strongly advise anyone in this position to get in touch with the following groups:

Gamblers Anonymous

Gambling Help Online